Tuesday 27 February 2018

Open and Closed Surveys

We will create a survey on surveymonkey, questioning others about our video. These questions will include our star image, what they liked, and how they rated it overall.

It is important to have as little 'closed' answers as possible. This is because it limits the people to what they can say whilst also limiting our feedback, whereas an open question can have as much detail as possible, and give us more specific answers. Therefore, we will only ask one or two closed questions, and the rest will be more open minded and allow the answerer to say what they wish.

Open questions can encourage our audience to write a more detailed response which in turn will enable us to evaluate their feedback and use it to make improvements. Downside of this is that unless we put an age bracket on our questions, if we get any negative responses, we won't know if this is valid as they may not be our target audience.

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